PRIVACY POLICY
Last Updated: February 11, 2025
Introduction
At Body Flow Chiropractic, we understand the importance of protecting your personal and health information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with our practice. By using our services, you consent to the data practices described in this policy.
Information We Collect
We may collect the following types of information:
Personal Information
- Name, address, telephone number, and email address
- Date of birth and demographic information
- Insurance information and payment details
- Medical history and health information
- Emergency contact information
- Information about your responses to treatments
- Digital images or X-rays related to your care
- Communications between you and our practice
Technical Information
- IP address and browser type
- Device information
- Website usage data
- Cookies and similar tracking technologies
How We Use Your Information
We use your information for the following purposes:
- Providing chiropractic care and related services
- Communicating about appointments and treatment plans
- Processing insurance claims and payments
- Sending appointment reminders and follow-up care information
- Improving our services and patient experience
- Complying with legal and regulatory requirements
- Responding to your inquiries or requests
- Internal administrative purposes
HIPAA Compliance
As a healthcare provider, we are subject to the Health Insurance Portability and Accountability Act (HIPAA). We maintain the privacy and security of your protected health information in accordance with HIPAA requirements. Please refer to our Notice of Privacy Practices for detailed information about your rights under HIPAA.
Information Sharing and Disclosure
We may share your information with:
- Other healthcare providers involved in your care (after consent)
- Insurance companies and other payers
- Business associates who help us operate our practice
- Law enforcement or regulatory authorities when required by law
- Any other party with your written authorization
- We will not transfer your personal data to external organizations without your consent, except as necessary to provide our services or comply with legal obligations.
-We do not sell, rent, or trade your personal information, mobile information or SMS registration data with third parties for marketing purposes.
SMS Compliance
No mobile information will be shared or collected with third parties/affiliates for marking/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Security Measures
We implement appropriate technical and organizational security measures to protect your information, including:
- Encryption of electronic medical records
- Physical security of paper records
- Access controls and authentication measures
- Regular security assessments and updates
- Staff training on privacy and security practices
Your Rights
You have the right to:
- Access your health information
- Request corrections to your records
- Receive an accounting of disclosures
- Request restrictions on certain uses and disclosures
- Obtain a paper copy of this notice
- File a complaint if you believe your privacy rights have been violated
- You have the right to opt out of receiving SMS messages from us at any time. To opt out, reply STOP to any message you receive from us, or contract us directly at hello@bodyflowchiro.com or 573-657-3569.
Children's Privacy
We do not knowingly collect personal information from children under 13 without parental consent. If you believe we have collected information from a child under 13, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy periodically. The latest version will be posted on our website with the effective date. Continued use of our services after changes indicates your acceptance of the updated policy.
Contact Information
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Body Flow Chiropractic
406 South Main Street
Ashland, MO 65010
Phone: 573-657-3569
Email: hello@bodyflowchiro.com
State-Specific Privacy Rights
State Laws
We comply with all applicable state laws regarding medical privacy and data protection. Please contact us for specific information about Missouri’s requirements.